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Old 28th May 2024, 08:11 AM
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steamship steamship is offline
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Join Date: Jun 2013
Location: Londonderry, Northern Ireland
Posts: 3,238
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RANT - and I'm keeping this as polite as I can manage!

The DVA in NI is £$%^&* disgrace.

I phoned them first thing, and spent 10 minutes on hold. I'm told they issue 'emergency' appointments based on the same data that the drivers have access to. Bearing in mind that today is 28th May, these are the 'earliest' appointment dates available at all the NI sites:




I literally have to sit here on the laptop with their page open, refresh it, scan for a suitable appointment, and if there are none, refresh the page and start again. I get 20 minutes of this and then the session is terminated. I then have to start at the first screen and repeat the whole process.

Even if you do find a suitable date, by the time you've clicked on the centre name, the appointment has gone! She even said that some people are going across to Scotland to get MOTs done. Yeah, no problem, £300 plus fuel costs to get a MOT.
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