That must be so frustrating Del especially if the dealer is the one place where this simple job should be done with no issues whatsoever.
I went with Green Filters http://www.greenfilters.co.uk/ and since then, 3 years ago at least I'm just keep cleaning it every few months and its not far from as good as new, but in all fairness I'm not doing ridiculous miles or drive outside city streets and main roads.
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2006 D3 S8 5.2 V10
Ceramic Brakes, Bang&Olufsen, DTV, DAB, Rear Camera, BT, TPMS, Soft Close, Auto Boot, AMI , 4 Zone AC, Home Link, All Electric Blinds, Fingerprint, Ski Hatch, Black Extended Leather, Heated Sport Seats, Alacantra, Carbon Trim inc Aluminium Pack 2.
2015 A3 S line 1.4 TFSI - for the missus to keep her away from my car.
Standard S-line equipment, no extras.
2006 D3 A8 3.7 V8 - SOLD but not forgotten
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