Well this isnt good for a first day

[steamship]

Originally Posted by The_Laird

Good luck with that! I've tried talking to Audi about poor service from a dealer: they don't give a toss!

I know there are no guarantees with calling Audi UK, but from has been said here, it sounds like he is being messed around by the dealer, and the dealer needs a cattle prod from Audi UK to get it sorted.

On a side note, my first experience of Audi cars was a bad one (but I still love them). The very first new car I bought was a 1995 Audi A4 1.9 TDi saloon. From day one, I had issues with it, and spent 10 months arguing with the dealer about all the problems (from front bumper to back bumper). I was getting nowhere with them, and they just kept palming me off with excuses, so I contacted Audi UK. Two months later, and a £1,000 from me, and I had a new car, the extra cost to me because the new one was specced with a split rear seat and Kingfisher Blue paint. It truly was a Friday 13th car.