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  #1  
Old 14th March 2016, 01:06 PM
oldnick oldnick is offline
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maybe I am being thick but it seems to me that the reasoning from Audi is to get the repair work through their network ; as it is the insurance company who agrees the cost of repairs this would infer that Audi would meet them on the price in order to achieve this

or am i missing something ?
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  #2  
Old 14th March 2016, 04:47 PM
snapdragon snapdragon is offline
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Quote:
Originally Posted by oldnick View Post
or am i missing something ?
I think it depends ...
If it is the third party at fault, they will recover all the costs for a genuine Audi repair and Audi hire car.

If it is 50:50 or your fault, they will use it to insist on a repair via the dealer network rather than Just Car Clinic or similar and know the reasons why this should be and what evidence to submit. You have the right to choose any VBRA-approved bodyshop, but insurance companies can make it difficult such as by saying you have to pay yourself and then claim it back after waiting 3 months, but Audi will deal with all this rubbish for you.
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  #3  
Old 14th March 2016, 06:16 PM
audifin audifin is offline
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Quote:
Originally Posted by snapdragon View Post
I think it depends ...
If it is the third party at fault, they will recover all the costs for a genuine Audi repair and Audi hire car.

If it is 50:50 or your fault, they will use it to insist on a repair via the dealer network rather than Just Car Clinic or similar and know the reasons why this should be and what evidence to submit. You have the right to choose any VBRA-approved bodyshop, but insurance companies can make it difficult such as by saying you have to pay yourself and then claim it back after waiting 3 months, but Audi will deal with all this rubbish for you.
Thanks for the tip and clarification, just signed up.
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  #4  
Old 14th March 2016, 08:58 PM
paulrstaylor paulrstaylor is offline
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Is this not effectively just and Audi sponsored accident management company? I suspect this will make them some £££
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  #5  
Old 14th March 2016, 09:23 PM
tintin tintin is offline
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Originally Posted by paulrstaylor View Post
Is this not effectively just and Audi sponsored accident management company? I suspect this will make them some £££
I think that's probably pretty much spot on: they "manage" this for you, and then take their cut/make their profit, on behalf on whoever is sponsoring/managing them.

I had the same with my recent (no fault) claim on my Tesla - the other party's insurer (Co-op) put me in touch with another "accident management company" who's primary interest was to act on behalf of them and manage their costs.

Adding another layer of intermediary just adds more cost, somewhere along the way.
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  #6  
Old 14th March 2016, 09:33 PM
paulrstaylor paulrstaylor is offline
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Adding another layer of intermediary just adds more cost, somewhere along the way.
It adds cost to our premiums as a nation, and profit to the insurance and motor industry in general - cons and pros I guess
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Old 14th March 2016, 09:58 PM
audifin audifin is offline
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Quote:
Originally Posted by tintin View Post
I think that's probably pretty much spot on: they "manage" this for you, and then take their cut/make their profit, on behalf on whoever is sponsoring/managing them.

I had the same with my recent (no fault) claim on my Tesla - the other party's insurer (Co-op) put me in touch with another "accident management company" who's primary interest was to act on behalf of them and manage their costs.

Adding another layer of intermediary just adds more cost, somewhere along the way.
So I suppose you just described a situation where it would have been useful to have such cover - to make sure your Tesla was repaired by Tesla's approved bodyshop rather than the cheapest one chosen by Co-op?
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Last edited by audifin; 14th March 2016 at 10:01 PM.
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  #8  
Old 14th March 2016, 10:15 PM
tintin tintin is offline
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So I suppose you just described a situation where it would have been useful to have such cover - to make sure your Tesla was repaired by Tesla's approved bodyshop rather than the cheapest one chosen by Co-op?
Not at all, I'd already had that agreed by the Co-op. I also had other "accident management" companies offering their services. Which they don't do out of the goodness of their hearts - they're in it to make money, and create another middleman and layer of costs, which - as already pointed out - ultimately just adds to the premium paid by us, the policyholder.
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