Dealer issues ?

[steamship]

Originally Posted by tintin

When Neil and I organised the Portmeirion meet, the presence of the fast Audis that we had as demos was simply as a result of me creating merry hell with Inchcape at board level with just how badly their Stockport branch was behaving. Even on that day the little oik who was in charge of the 5 sales guys couldn't be a**ed staying till the end of his allotted time, and buggered off with the Audi freebies which he was supposed to give us: classic, and not in a good way.

And I for one was very grateful for your 'merry hell'. Where else would you get an opportunity to drive a RS6 Avant, RS7, S8 'and' a Tesla in one day, unless you're dripping with money when going into an Audi dealership.

And yes, now that you mention it, I remember seeing all those Audi goodie bags in the boot.

Regarding the theme of the thread... 'Dealer Issues', I've had three over the years.

1. A Friday 13th car. A brand new A4 1.9tdi ('95). Issues from bumper to bumper. At first 10k service, I faxed (yes, that long ago) them a full A4 page of issues beforehand, they had the car for two days and had an excuse for every single one when I went to collect it. Spent 10 months arguing with manager about quality and then went to Audi UK who resolved the issue, another brand new car for £1,000.

2. Another A4 1.9tdi, but an Avant this time. T-boned by a Land Rover pulling a trailer coming out of an iced up laneway. I insisted with the insurers (bad idea) that it be repaired by Audi. First repair looked okay (collected in the dark), but extreme wind noise on way home. Found that I could put my finger through the gap at the top of the back door. Repair two collection - gap issue resolved, but they somehow smashed the drivers door mirror. Repair three collection - mirror replaced but now a two inch gouge in the middle of the bonnet.

3. Same A4 as number 2 which we kept for about seven years. Went in for a massive service. Around 20 years ago and the bill was £1,200. A week later it failed the MOT because two of the four front subframe bolts weren't replaced.