Dealer issues ?

[steamship]

Originally Posted by tintin

When Neil and I organised the Portmeirion meet, the presence of the fast Audis that we had as demos was simply as a result of me creating merry hell with Inchcape at board level with just how badly their Stockport branch was behaving. Even on that day the little oik who was in charge of the 5 sales guys couldn't be a**ed staying till the end of his allotted time, and buggered off with the Audi freebies which he was supposed to give us: classic, and not in a good way.

And I for one was very grateful for your 'merry hell'. Where else would you get an opportunity to drive a RS6 Avant, RS7, S8 'and' a Tesla in one day, unless you're dripping with money when going into an Audi dealership.

And yes, now that you mention it, I remember seeing all those Audi goodie bags in the boot.

Regarding the theme of the thread... 'Dealer Issues', I've had three over the years.

1. A Friday 13th car. A brand new A4 1.9tdi ('95). Issues from bumper to bumper. At first 10k service, I faxed (yes, that long ago) them a full A4 page of issues beforehand, they had the car for two days and had an excuse for every single one when I went to collect it. Spent 10 months arguing with manager about quality and then went to Audi UK who resolved the issue, another brand new car for £1,000.

2. Another A4 1.9tdi, but an Avant this time. T-boned by a Land Rover pulling a trailer coming out of an iced up laneway. I insisted with the insurers (bad idea) that it be repaired by Audi. First repair looked okay (collected in the dark), but extreme wind noise on way home. Found that I could put my finger through the gap at the top of the back door. Repair two collection - gap issue resolved, but they somehow smashed the drivers door mirror. Repair three collection - mirror replaced but now a two inch gouge in the middle of the bonnet.

3. Same A4 as number 2 which we kept for about seven years. Went in for a massive service. Around 20 years ago and the bill was £1,200. A week later it failed the MOT because two of the four front subframe bolts weren't replaced.

[tintin]

Originally Posted by steamship

And I for one was very grateful for your 'merry hell'. Where else would you get an opportunity to drive a RS6 Avant, RS7, S8 'and' a Tesla in one day, unless you're dripping with money when going into an Audi dealership.

I was delighted to arrange that - it ticked sooo many boxes for me, all in one go . And it was over a weekend, rather than just a day Sean, although some of you did seem slightly dazed about things after being in the P85D

[tonupkid]

Originally Posted by tintin

I was delighted to arrange that - it ticked sooo many boxes for me, all in one go . And it was over a weekend, rather than just a day Sean, although some of you did seem slightly dazed about things after being in the P85D

That was a lot of fun, but not the bit where I could feel my brain slapping about as it was reluctant to join in the Tesla's demonstration of accelerating mass at an astonishing rate.
Insane it was, dread to experience Ludicrous and whatever now rules. Plaid?
I still use the Tesla mug and backup battery Goof PR can return benefits years to come.

On Audi dealerships. My local, Tamworth, is shockingly incompetent. The one I use, Stafford, have been excellent and fought my corner with warranty stuff. However returning my car with hydraulic fluid pi55ing out of the brake calliper did make me pause.
The D4 is in for MOT and major service next week

[paulrstaylor]

Originally Posted by tonupkid

That was a lot of fun, but not the bit where I could feel my brain slapping about as it was reluctant to join in the Tesla's demonstration of accelerating mass at an astonishing rate.
Insane it was, dread to experience Ludicrous and whatever now rules. Plaid?
I still use the Tesla mug and backup battery Goof PR can return benefits years to come.

On Audi dealerships. My local, Tamworth, is shockingly incompetent. The one I use, Stafford, have been excellent and fought my corner with warranty stuff. However returning my car with hydraulic fluid pi55ing out of the brake calliper did make me pause.
The D4 is in for MOT and major service next week

Tamworth was where my Q7 came from - there approved used checks were seemingly appalling, and when I pointed out they needed to put a windscreen in it (would have been a MOT fail, but apparently okay in the 100+ pointchecks) they agreed. However as it was on backorder, they offered to knock £250 off and I "could claim only insurance for an aftermarket one when I got home"! I told them I wouldn't commit insurance fraud for £250, but they could knock it off for the insulting suggestion - which they did. When the car was finally ready, I took it to my local dealer for a health check (same group), who found over £4,000 in work needed including all brakes under spec - Tamworth picked it up (100 mile collection) and begrudgingly fixed most of it, but not before offering me a full refund as "they could sell that car all day long" They screwed up the fixes and left me with an un-coded climate control module, that the local dealer did sort for free.....

[roberto]

well 1 issue wth the RS6 was the + terminal on the battery was only half on and was tightened to strangle point, when i pointed it out =149 point check?
they ignored me along with all the other issues
i got nowhere £50,000 later

Colchester Approved errr NO NO NO thankyou

[paulrstaylor]

To be fair I don't think there is much actual approval in any used Audi, buyer beware and take everything at face value!

[roberto]

Audi UK were no help either