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#2
11th April 2018, 05:35 PM
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I'll leave it to others more qualified to give you proper guidance, but apart from getting everything fully documented so far as dates and costs are concerned, including loss of earnings, I'd be demanding that the full thing be replaced with a new one at their expense, and a suitable monetary apology issued by the managing director. In addition, your son should have something better than normal for a courtesy car while they sort their mess out.
I'm assuming here that the PAS unit is a sealed unit, so how the hell does swarf get into it. 
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2001 A8 D2 FL 3.7 Q - LPG Conversion, Engine: AKC, Gearbox:FBB, Colour:LY5X Aqua Blue pearl effect, Interior:WJ light beige/dark beige valcona leather with burr walnut inserts My DIY jobs - Replaced alarm horn, Replaced Coolant Temp sensor, Updated RNS-D firmware, Installed Reversing Camera and Digital TV, Dashcam Installation, Retrofitted Rear Blinds, Auto-Dimming Rear View Mirror, Chrome Boot Struts Sold! 2008 S8 D3 5.2 V10 - Engine: BSM, Gearbox:KLW, Colour:LY7F Suzuka Grey Pearl Effect, Interior:Black/Black with Silver/Black valcona leather with carbon atlas inserts, Bang & Olufsen, Heated windscreen, Soft-close doors, TV, DAB, AMI, Quad Zone, Auto Boot, Auto dim Mirrors, Keyless entry, PDC with rearview camera, AFS II HeadlightsMy DIY jobs - Fan Jet Windscreen Washers, Retrofitted Electric Side Blinds 
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